Goppingen, 4 August 2020: TeamViewer today reported a very strong second quarter driven by sustained demand for its connectivity solutions, despite the challenging global economic conditions. Full-year guidance confirmed, excluding impact of Ubimax transaction.Ubimax acquisition announced, significant increase of Total Addressable Market.Deleveraging ahead of plan with net leverage reduced to 1.9x Adjusted EBITDA.Number of subscribers grown to more than 534,000.Q2 Adjusted EBITDA of EUR 57.3m (+60% yoy) and H1 Adjusted EBITDA of EUR 131.1m (+78% yoy).Q2 billings up 45% yoy to EUR 105.9m and H1 billings of EUR 225.7m (+59% yoy).That is NOT the definition of "perpetual." Now, TeamViewer is trying to offer me 50% off the regular subscription price "for life", but at this point I no longer trust TeamViewer as a company and will be looking for a replacement product once my "perpetual" license stops working.TeamViewer with very strong second quarter growth and high profitability Ultimately, they "appeased" us by allowing our "perpetual" licenses to continue until 10 years from purchase date, at which time it will stop working. TeamViewer's response initially was canned quotes and lots of BS. At the time of this announcement, there was a large outcry from TeamViewer customers. I will no longer be able to connect to my customers remotely via the internet.
Without "Server" services the product only works on the local LAN which is pointless.
Then TeamViewer changed their pricing structure to a subscription based system and said they would be discontinuing "Server" services for my version of TeamViewer. I spent thousands of dollars on a "perpetual" license of TeamViewer 10 and was led to believe that it would work in perpetuity. However, as a company they are not to be trusted. In my experience, their customer service is average, but their technical support is pretty good. Technically, TeamViewer Remote Control is an excellent product with a superb feature set. Security Orchestration, Automation and Response (SOAR).Interactive Application Security Testing (IAST).Integration Platform as a Service (iPaaS).Business Internet Service Providers (ISPs).
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